Frequently Asked Questions
Everything you need to know about LetzPrint
Orders & Products
There is no minimum! You can order a single custom piece or hundreds – we treat every order with the same care and quality.
We accept PNG, JPG, SVG, PDF, and AI files. For best results, we recommend PNG or SVG with at least 300 DPI resolution and transparent backgrounds where applicable.
Yes! Our product designer lets you preview your design on the product in real-time. For bulk orders, we can also provide a digital proof before production.
Shipping & Delivery
Luxembourg orders typically arrive within 3–5 business days. EU shipping takes 5–7 business days. Rush orders may be available – contact us to discuss.
Luxembourg: Free shipping on orders over 50€, otherwise 4.95€ flat rate. EU countries: 9.95€ flat rate. You can also pick up for free at our workshop in Belvaux.
We currently ship within the EU. For international requests outside the EU, please contact us directly and we’ll do our best to accommodate.
Payment
We accept bank transfer (BCEE), and cash/card on pickup at our Belvaux workshop. Online card payments via Stripe coming soon.
Yes, all prices shown include Luxembourg VAT (17%). You’ll see the exact total including any shipping costs at checkout.
About LetzPrint
Our workshop is at 19, rue des Alliés, 4412 Belvaux, Luxembourg. We’re open Monday to Friday, 9:00–17:00. You’re welcome to visit!
Absolutely! We offer volume discounts for orders of 25+ items. Visit our Business Solutions page or contact us for a custom quote.
Still have questions?
We’re here to help! Get in touch and we’ll respond within 24 hours.
Contact Us